Privacy Policy
Your Privacy Matters to Us
At Hy-Nine Retreat, accessible from www.hynineretreat.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
Information We Collect
We may collect personal information when you:
- Fill out enquiry or contact forms
- Make a booking or event enquiry
- Contact us via phone, email, or messaging platforms
The information may include:
- Name
- Phone number
- Email address
- Event or stay details
- Any other information you voluntarily provide
How We Use Your Information
Your information is used to:
- Respond to enquiries and booking requests
- Provide details about our services and offerings
- Manage reservations, events, and guest communication
- Improve our website, services, and customer experience
- Send confirmations, updates, or promotional communication (only if opted in)
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. You can disable cookies through your browser settings if you prefer.
Data Protection & Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell, rent, or trade your personal information. Data may be shared only with trusted service providers strictly for operational purposes such as booking management or communication.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
User Consent
By using our website and submitting your information, you consent to the collection and use of your data in accordance with this Privacy Policy.
Children’s Information
Hy-Nine Retreat does not knowingly collect personal information from children under the age of 13. If you believe such data has been provided, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately upon posting.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us using the details provided on our website.