Signature experiences. Timeless moments.

Privacy Policy

Privacy Policy

Your privacy
matters to us.

At Hy-Nine Retreat, we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded.

01

Information We Collect

  • +Fill out enquiry or contact forms
  • +Make a booking or event enquiry
  • +Contact us via phone, email, or messaging platforms
  • +Name, phone number, email address, and event or stay details
02

How We Use Your Information

  • +Respond to enquiries and booking requests
  • +Provide details about our services and offerings
  • +Manage reservations, events, and guest communication
  • +Improve our website and customer experience
  • +Send confirmations and updates where applicable
03

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website performance. You can disable cookies through your browser settings if preferred.

04

Data Protection & Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. While we work to safeguard your data, no online transmission is completely secure.

05

Sharing of Information

We do not sell, rent, or trade personal information. Data may only be shared with trusted service providers strictly for operational purposes such as booking management and communication.

06

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party platforms and encourage users to review their policies separately.

07

User Consent

By using our website and submitting your information, you consent to the collection and use of data in accordance with this Privacy Policy.

08

Children's Information

Hy-Nine Retreat does not knowingly collect personal information from children under the age of 13. If such information has been provided, please contact us immediately.

09

Changes To This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon posting.

Contact Us

Questions about your privacy?

If you have any concerns or questions regarding this Privacy Policy or how your information is handled, please contact our team through the details provided on our website.

Contact Hy-Nine Retreat